SECOND PLATE - HIRE TERMS AND CONDITIONS:

1. Confirmation of Booking
The products and services reflected in the provisional booking will only be secured on our receipt of a signed quotation, Hire terms and condition form, and the 50% deposit. The quotation will be valid for 7 days from date of issue thereof. All changes thereafter are to be made in writing only. Provisional bookings will be released without notification, should the client fail to make payment of the deposit and/or fail to provide us with the necessary documentation as contemplated above, within the said 7 day period.

2. Payment
2.1 A 50% deposit is required within 7 days of receipt of the Quote, to be deposited into Second Plate's bank account account provided in the Quote or Invoice.
2.2 An additional, refundable breakage deposit will be added to the quote and is payable with the balance. This is fully/partly refundable within 10 days after the collection/return of all hire items. In the event of any damages/losses occurring this deposit will be utilised as set out in point 3 below.
2.3 The balance is payable 72 hours prior to collection or delivery of the hire items, in failing to do so, we are entitled to cancel the function and charge a 100% cancellation fee, for which the client will be billed.
Please Note: No cheques or cash deposits are accepted. Only EFT. Regret we do not have accept usage of credit card facilities for this service.

3. Goods on Hire
All hire items, including but not limited to equipment, décor and linen, are and will at all times remain the property of Second Plate.
All hire items will be at the client’s sole risk from the date and time of delivery/collection until the safe return/collection thereof.
The client hereby accepts full responsibility for any loss, shortage and/or damage which may occur, notwithstanding the cause thereof.
In the event of any such loss, shortage, damages and/or breakages occurring, the replacement (as per replacement per unit) or repair value, as well as all costs incurred by us in replacing or repairing damage of any nature, will be subtracted from the refundable breakage deposit or billed for should it exceed the deposit amount.
Second Plate is not a search and recovery business and when goods are to be collected the client is responsible for all goods to be ready for collection in the same state that they were delivered. If we have to look for and pack items hired by the client, the client will be charged a fee to be decided upon by Second Plate.

4. Collection – Return and Deliveries
4.1 Normal delivery times are between 8:30am and 4:30pm from Monday to Friday. Weekend and after hours deliveries & collections can be arranged but an after-hours surcharge will be added.
4.2 Second Plate has a minimum booking fee of R5000 for delivery items. Delivery will be charged at AA Rates.
4.3 All hire items must be checked and inspected by the client upon delivery/collection thereof and the client must immediately inform us of any fault/damage or shortage. No refunds will be issued for a fault/damage or shortage reported after the function date.
4.4 Upon return of all hire items, such items are subject to inspection for any damages, shortages or losses thereto.
4.5 Upon verification that such items have been returned in the same condition as issued to the client, the refundable breakage deposit will be repaid within 10 working days.
4.6 All items must be returned in the bags, boxes or crates they were issued in. Missing Crates will be charged for at R60.00 a crate
4.7 Please carefully check the function date and delivery or collection times.
4.8 Please ensure that all items are cleaned, packed and ready for collection as per collection date and time. Clearing of any items by Second Plate’ staff on collection date will subject the client to additional charges.
4.9 The client must collect and return the goods on the stipulated dates stated on the Invoice.
4.9.1 Items must be collected on the “Delivery/Collection date” by 12:00.
4.9.2 Items must be returned on the “Return/Collection date” by 12:00.
4.9.3 If the client does not return the entire order by 12:00 on the specified “Return Date”, a reasonable penalty fee will be deducted from the refundable deposit which will depend on the specific circumstances of the hire and could result in the deduction of the entire refundable deposit should the circumstances of the hire reasonably allow for same. The client also agrees to pay the full daily hire fee for the first additional day, and the full daily charge for each day thereafter until such time as all of the goods are returned

5. Rental Period
All hire items are only guaranteed for the date of the function. Whilst we will try and accommodate special requests for early collections/deliveries, these dates are subject to change and alteration and we hereby specifically reserve the right to effect such changes or alterations as needs be.
The Rental Period is stated on the Quote/Invoice
Any additional period will be charged at the rates of the price list, until the equipment is returned by the client or collected by Second Plate.

6. Final Confirmation
Confirmation of final numbers must be effected at least 7 days prior to the function date. Our invoice and final preparations will be based on this quantity. No reduction in numbers will be accepted 7 days or less prior to the function date.

7. Replacement
Items may need to be replaced, should any losses and/or damages occur thereto. All replacements will be made on the highest design/quality item available, which value shall be equal to the price quoted to the client.

8. Cancellation
The cancellation of a booking or the cancellation of part of a booking must be effected in writing and received by us. The following cancellation charges will be levied:
30+ days prior to the function date: 25%
30 – 16 days prior to the function date: 50%
15 or less days prior to the function date: 100%

9. Linen
All linen must be returned unwashed.
Linen must be dry when being returned and any linen returned to Second Plate in a wet, mildewed, stained, torn or burnt condition will be charged for at a full replacement value.
In the event of excessive candle wax being deposited on any linen item(s), the amount of R35.00 per item will be deducted from the refundable breakage deposit or billed for, should it exceed the refundable breakage deposit amount.
NO SPARKLERS are allowed near any tablecloth(s) or linen item(s). They will burn holes through any linen, resulting in these items having to be replaced. The client will be liable for the full replacement value of these items, as is stated in point 8 above.

10. Cutlery, Crockery and Glassware
All cutlery, glasses and crockery items must be returned washed and dried, packed into the right containers and be ready for collection on the date stated.
Wine and Champagne Glasses must be emptied to discard any excess liquid and placed back in their boxes as issued, they do not need to be washed.
Gold and Rose Gold Cutlery is NOT dishwasher safe and must be washed by hand.
Gold and Rose Gold Cutlery must be packed back into their plastic bags No rubber bands are allowed to touch the cutlery as this will form a chemical reaction and will remove the plating.

11. Furniture
Wimbledon Chairs must be stacked on top of each other with the bottom part of the chair facing upwards (the bottom part is marked with an F underneath)
Tiffany Chair Cushions must be removed and placed in the bags provided, Chairs must be stacked 5 high
Delivery fee does not include setting up or placing of furniture – we will deliver and drop off at one location and pick up again from one location.
No furniture can be used on any wet surface or in any area that will allow for water damage. All items to be stored in a safe and dry place before and after the event.
Transport of any furniture is not allowed.

12. Force Majeure
In the event of any delay in performance by either party due to any cause arising from or attributable to acts, events, non-happenings, omissions, accidents or Acts of God beyond the reasonable control of the party to perform, the party so delayed or prevented shall be under no liability for loss or injury suffered by the other party thereby.

13. Severability
If any particular provision and/or term of this Agreement is found to be defective or unenforceable or is cancelled for any reason (whether by any competent Court or otherwise) then the remaining provisions and/or terms shall continue to be of full force and effect. Each provision and/or term of this Agreement shall accordingly be construed as entirely separate and separately enforceable in the widest sense from the other provisions and/or terms.

14. Whole Agreement
This Agreement constitutes the entire Agreement between the parties regarding the subject matter hereof. No Agreements, guarantees or representations, whether verbal or in writing, have been concluded, issued or made upon which any party is relying in concluding this Agreement, save to the extent set out herein.
No variation of, or addition to or agreed cancellation of this Agreement shall be of any force or effect unless it is reduced to writing and signed by the parties.
No relaxation, indulgence or extension of time granted to the client shall be construed as a waiver of the rights of Second Plate, in terms hereof, nor shall it stop us from enforcing strict and punctual compliance with the terms of this Agreement.

15 .Authority and Acceptance:
The parties whose signatures are affixed below agree to accept the terms and conditions stated within this Agreement and warrant that the undersigned person/s is/are the authorised person/s.